Category

 

Policy Terms & Returns

 


RETURN POLICY FOR DAMAGED GOODS

All sales are final

Damaged / Missing Items: A claim must be made within 5 days of receipt. Save all packing materials and contact us immediately. We will file a claim with the shipping company. In most cases, the purchase price and the original shipping costs to the customer will be refunded to the original purchaser or we will send a replacement. If your order is shipped via freight, you must inspect all packages upon delivery. If there is any damage, it is the customer's responsibility to report the damage to the driver at that time to ensure it will be covered under insurance. Missing parts will be replaced and shipped at no cost to the consumer. Within the USA, shipping will be refunded or credited for all products that are covered by the policy stated. 

We can ship to virtually any address in the world although, we cannot offer refunds or accept returns on items shipped internationally.

Note that there are import restrictions to some countries and we cannot ship to that destination. If during the order process, we are discovering a restriction, we will inform you and may void the order.

Undeliverable or Refused Shipments: Undeliverable or Refused merchandise will be charged for the freight charges both ways.

 


Terms of Use

 

Copyright: The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Lil’ Tomato Concepts Corp.   Permission is granted to download product PDF files, electronically copy and print hard copy portions of this website, wwwliltomatoconcepts.com for the exclusive purpose of placing an order and or purchasing products.  Any other use, including but not limited to the reproduction, distribution, display and or transmission of the content of this site is strictly prohibited, unless authorized by Lil’ Tomato Concepts Corp.

Limitation of Liability: Lil’ Tomato Concepts Corp shall not be liable for any particular or consequential damages that result from the use of, or the inability to use, of, or the inability to use, the materials on this site or the performance of the products, even if Lil’ Tomato Concepts Corp has been advised of the likelihood of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, the above limitation or exclusion may not apply to you.

Typographical Errors: In the event that a Lil’ Tomato Concepts Corp product is mistakenly listed at an incorrect price, Lil’ Tomato Concepts Corp reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Lil’ Tomato Concepts Corp reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Disclaimer will held accountable

Term; Termination: These terms and conditions are applicable to you upon your accessing the site and/or completing the registration and or shopping process. These terms and conditions, or any part of them, may be terminated by Lil’ Tomato Concepts Corp without notice at any time, for any reason.

Participation Disclaimer: Lil’ Tomato Concepts Corp does not and cannot review all communications and materials posted to or created by users accessing the site through social website links and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, liltomatoconcepts.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Lil’ Tomato Concepts Corp reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to liltomatoconcepts.com in its sole discretion.


Indemnification: You agree to indemnify, defend, and hold harmless Lil’ Tomato Concepts. Corp and its online presence, liltomatoconcepts.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links: In an attempt to provide increased value to our visitors, liltomatoconcepts.com may link to sites operated by third parties. These linked sites are only for your convenience and therefore you access them at your own risk.


Return Procedure: DO NOT RETURN PRODUCTS WITHOUT AN OFFICIAL RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER.


Contact LTC for RMA #. Save all boxes and any packaging materials in which your purchases were shipped. If your purchase has been authorized for return, refund, exchange or other replacement by LTC, and you have been issued a valid RMA number, it will be necessary to return your purchases in their original boxes with all their packing materials.
Returns will be processed within 10 business days after we receive the return.  We, recommend sending your returns back via UPS, FedEx or DHL, so that you can track delivery.

 


FINANCIAL INFORMATION

Our online processing is through Pay-Pal. Offering you security, fraud protection on every order placed. Pay-pal term and policies will apply upon purchase.

 

 

YOUR E-Mail / POSTAL ADDRESS

We use your information for shipping and billing purposes, occasionally we may send out new product release information and birthday cards. We do not support the sale of our company mailing list for profit. It’s your information and we want to keep it that way.

 

 

HARD COPY RECEIPTS

Hard copy receipts are filed away for accounting purposes only.

 

 

EXTERNAL WEBSITE LINKS
We cannot manage the practices nor are their views always going to be inline with our views. We will not be held accountable for the content of these external website links.

 

 

All prices are in USD. All prices listed here are for online customers only and may differ from what you find in our retail stores. 
Prices are subject to change.

 

 

Limitations

For products shipped internationally, please note that any limited manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in the destination country's language; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Lil’ Tomato Concepts.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

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